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Hamilton Police See Increase in Text Message and Email Related Scams

Amazon Scam Alert

Remember the CRTC’s “do not call” list? It seems quaint now, the idea that a nuisance caller would be deterred by being added to a list that had no follow-up or enforcement. And nobody could have foreseen the vast web of internet scams that have consumer spending half an hour a day deleting unwanted messages intended to trap people into various scams. So it comes as no surprise that  Hamilton Police continue to see an increase in reports relating to text message and email related scams.

The Financial Crimes Unit say the latest one involved unsolicited text messages or emails from “Amazon”. The message will ask you to confirm a product you did not order, advise there is a problem with your account or offer a refund. The message will direct you to click on a link or call a phone number provided.  Victims are then asked to send money, asked for bank account information or give over control of their computers.  Victims then suffer a monetary loss.

From Amazon-

“Amazon will never send you an unsolicited message that asks you to provide sensitive personal information like your social insurance number, tax ID, bank account number, credit card information, ID questions like your mother’s maiden name or your password. Amazon will never ask you to make a payment outside of our website and will never ask you for remote access to your device.”

While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect.

The link below will provide more info about scams of which Amazon is aware.

https://www.amazon.ca/gp/help/customer/display.html?nodeId=G4YFYCCNUSENA23B

The Financial Crimes Unit reminds people before acting to go through the following steps.

1.       STOP…scammers work on pressure. Take a moment and collect your thoughts.

2.       LOOK.. at the situation. Does this make sense? Did I order a package from Amazon? Go to the Amazon site and confirm the information yourself.

3.       LISTEN…Listen to your inner voice telling you something does not make sense or this is too good to be true.

Anyone who thinks they have been a victim of this scam can report these incidents to the police by using the Hamilton Police online reporting tool at https://hamiltonpolice.on.ca/report-crime/online-reporting or calling 905-546-4925.

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