Service Burlington, located at 426 Brant St., will temporarily move to the second floor of City Hall beginning Tuesday, Feb. 1.
Under modified Step Two of the Province’s Roadmap to Re-open, Service Burlington is currently open for in-person service by appointment only for commissioning services and marriage licences. Appointment-only services will continue until Feb. 1, and may be extended in response to COVID-19. Residents can visit burlington.ca/onlineservices to access a variety of City services online or contact Service Burlington directly during regular business hours, by phone at 905-335-7777 and email at firstname.lastname@example.org.
The temporary move of Service Burlington is happening to allow for construction to begin on the main floor of City Hall, as part of the City Hall modernization project. The project is one of 22 recommendations from the Red Tape Red Carpet Task Force report, and was approved by City Council in September 2019. In keeping with the City’s focus on customer experience, this project will create a more open, customer-facing area on the first floor of City Hall. Construction on the main floor starts on Tuesday, Feb. 1.