Mocking Long term care family members ends a career

Sienna Senior Living, already under fire for the number of its homes that have been hard-hit by COVID deaths did not need this. A top executive of Sienna , has been dismissed from her job after she allegedly mocked the families of residents during a virtual meeting. At the end of a Zoom conference with family members of residents, executive vice-president Joanne Dykeman closed her laptop, not realizing the audio was still running. She was then overheard referring to some of the callers as “blood sucking class action lawsuit people.”

On Thursday evening, Sienna Senior Living said in a statement that Dykeman is no longer with the company. “While she is deeply regretful of the comments she made yesterday evening, she also understands that they do not meet either her expectations nor those of Sienna Senior Living. Each resident and all of their loved ones are deserving of our respect at all times,” Lois Cormack, president and CEO of the company, said in a statement.

A participant on the conference said Dykeman also ridiculed some of the questions that families asked during the meeting. Following the call, he said they notified other families and even sent an email to the premier’s office.

The virtual meeting was held after families demanded answers over the weekend following the transfer of 18 residents with COVID-19 infections to hospitals. TV Ontario reported yesterday that a senior Long Term Care union representative alleged that the Long Term Care death toll was exacerbated by hospitals refusing to allow transfer of critically-ill LTC cases, in order the keep COVID beds available for a glut of patients that did not materialize.

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